On-site radius
City & East London
Whitechapel puts us within reasonable reach of the City, Canary Wharf, Shoreditch and the wider M25 corridor, which matters when a job needs someone on the floor.
Silverdale Innovations Ltd
About Silverdale Innovations Ltd
A London-registered managed IT and computer support company. Here is who we are, where we operate from, and the principles behind how we work with clients.
Who we are
A UK-registered company, not a franchise
Silverdale Innovations Ltd is registered in England with company registration number 14293876. Our office is at The White Chapel Building, 10 Whitechapel Road, London, England, E1 1EW.
We provide managed IT support, cyber security guidance, Microsoft 365 administration, network support and disaster recovery planning to businesses across London and the wider UK. The business is built around the co-managed IT model, in which we work alongside a client's existing team or act as their entire IT department where none exists.
- Registered name
- Silverdale Innovations Ltd
- Registration number
- 14293876
- Registered office
- The White Chapel Building, 10 Whitechapel Road, London, England, E1 1EW
- Operating hours
- Monday to Friday, 9:00 AM – 6:00 PM
Where we work
London, and wherever remote support reaches
Most of our clients are based in London and the surrounding counties, with some further afield where remote support is the primary method of delivery.
Surrounding counties
Beyond the M25
Clients in the surrounding counties are supported with scheduled on-site work where a physical visit adds value, and remote delivery for everything else.
Remote-first UK
Elsewhere in the UK
We take on clients outside that radius when the majority of support can be delivered remotely and the arrangement makes sense for both sides — which it often does.
How we describe what we do
Clear language beats a sales pitch
We try to keep our language accurate. We do not describe ourselves as the cheapest, the largest, or the best, because those claims are not verifiable and do not help anyone make a decision. What we can tell you is what we do, what we charge for, and what is out of scope.
Where a competitor is better suited to a business than we are, we would rather say so than take on a relationship that will not work. That is the principle behind our quotes and proposals, and behind the way we answer straight questions about scope and fit.
- A What we do describes the managed support, administration and security work we actually carry out for clients, in the same words we would use on a proposal.
- B What we charge for is set out against the service line it belongs to, so a client can see which parts of a quote go to which outcome.
- C What is out of scope is named before a contract starts — regulated financial, legal or accountancy advice among them — rather than discovered later.
Editorial standards
Written for decision-makers, not for enquiries
Content published on this site is written to be useful to business decision-makers rather than to generate enquiries at any cost. Where we reference providers in the wider UK market, we do so factually and based on publicly available information, without implying any partnership or endorsement.
Where content refers to Microsoft 365, cyber security or disaster recovery planning, it reflects our own operational experience and general industry practice rather than a promise of specific outcomes. We do not publish case studies we cannot evidence, and we do not put customer names on a page without a signed agreement that allows it.
Nothing on this site should be read as legal, financial or regulatory advice. Where our work touches on those fields, we work alongside the client's existing professional advisers rather than in place of them.
No partnerships implied. References to third-party providers are factual only.
No promises of outcome. Support content reflects operational experience, not guarantees.
Data, confidentiality, regulatory position
Three things we hold to a plain standard
Client data handling
Handling client systems means handling access to client data, and this is treated with appropriate seriousness. We operate access controls on our own systems, limit administrative rights to staff who require them for their role, and follow defined processes for onboarding and offboarding access.
Details of how personal data is collected and used are set out in our privacy notice. Client confidentiality obligations are documented in individual service agreements.
Where the line sits
Silverdale Innovations Ltd is a private limited company registered in England and Wales. We are not a law firm, an accountancy practice, or a regulated financial services provider. We do not provide regulated advice in those fields.
Where our work touches on such matters, we work alongside the client's existing professional advisers rather than in place of them.
Changes to this page
We update this page when our circumstances or descriptions change. The current version reflects our position at the date of publication. Where a change is material, we will note it.
This page is not the privacy notice. The privacy notice governs the collection and use of personal data and is published separately.
How to contact us
Talk to us directly
For general enquiries, partnership questions, or anything relating to this page, you can reach us by phone or by email. Enquiries about data protection should be marked accordingly so they reach the right person without delay.
- Phone
- +442074093251
- [email protected]
- Post
- The White Chapel Building, 10 Whitechapel Road, London, England, E1 1EW
- Hours
- Monday to Friday, 9:00 AM – 6:00 PM
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