Cookie Policy

Cookies are small text files placed on a visitor's device by a website. They allow the site to remember information between pages or across visits, such as preferences or session state.

Similar technologies — including local storage and pixels — operate in comparable ways, and they are treated under this policy alongside cookies. In each case a small piece of data is stored on your device so the site can recognise it later. None of it changes anything on your device, and none of it is read by anything other than the site that set it.

Strictly necessary cookies support basic site operation and security — the session that keeps a form submission tied to your visit, and the record of the choice you made on the consent panel.

Analytics cookies, where present, are used to measure page performance and to identify content that is not working. That serves the same purpose as a service review: finding out which pages answer a question properly and which pages send people somewhere else for the same answer.

We do not use cookies to build advertising profiles of individual visitors, and we do not sell cookie-derived data.

Most browsers allow visitors to view, block or delete cookies through their settings. Blocking strictly necessary cookies may affect how the site functions — the consent panel will not be able to remember your answer, and any form you are part-way through may not resume after a refresh.

Browser help documentation explains the specific steps for Chrome, Safari, Firefox, Edge and others. Device-level settings may also offer additional controls — mobile operating systems, for example, usually separate browser storage from app storage, so clearing the browser does not necessarily clear every stored value on the device.

Where a third-party service is embedded on the site, that provider may set its own cookies subject to its own policy. The operator of this website does not control those cookies and cannot read them on your behalf.

Visitors concerned about third-party cookies should review the relevant provider's policy directly — the provider's own documentation is where the storage, the purpose and the retention period are stated. We keep our own use narrow so the list of providers stays short.

This policy may be updated to reflect changes in the cookies used or in applicable guidance. The current version is the one published on this page — that is the version that applies, and it is the version to quote back to us if you write.

Where a change alters what is stored on your device, we will treat the new version as effective from the date shown at the top of this page.